Guides

Straight answers for home care.

What inspectors expect, what to record, and how to stop the admin eating the week. Written by the people who build the tools.

Rota 6 min read

Finding the gaps in next week’s rota

Reading a thousand-row export looking for visits with nobody against them is the most avoidable hour in the week. Why the manual pass misses things, and what to do instead.

Supervision 7 min read

How often should supervisions happen?

There is no statutory interval, which means the interval is yours to set and yours to justify. What inspectors are really testing, and where the cycle usually breaks.

Care Certificate 6 min read

What good Care Certificate evidence looks like

Attendance is not competence. What belongs against each of the fifteen standards, the ones that consistently get missed, and how to keep a folder that holds up.

Social media 8 min read

What CQC actually expects of your social media

There is no CQC social-media rulebook, but inspectors absolutely form a view. Consent, dignity, safeguarding, and the difference between celebrating the work and exploiting it.