Contact

Start with a conversation, not a contract.

A half-hour call. We will listen, tell you honestly whether we can help, and put anything we propose in writing. No obligation, no follow-up campaign.

What happens next

01

A half-hour call

With Charlotte or Eleanor — about your organisation, your sector and what prompted you to look.

02

A written note

If we can help, you receive a short written proposal: scope, fee and what the first three months look like.

03

Your decision, in your time

No follow-up campaign, no expiring offers. Take the note to your board and come back when you are ready.

Call 07802 644660

Telephone

07802 644660

Email

sebastian@sterling-communications.com

Hours

Monday to Friday, 9–6

Prefer to write first

Two lines about your organisation is plenty. We reply within the working day.

Questions

Asked, answered plainly.

What happens on the first call?

We listen, mostly. Tell us about your organisation, what prompted the call and what is not working. We will tell you honestly whether we can help — and if we think you do not need an agency, we will say that too.

Do you have a contact form?

Deliberately not. Conversations start better on the phone or by email, with a person rather than a queue. Charlotte usually answers within the working day.

Where are you based, and where do you work?

We work with clients across the United Kingdom. Most of the relationship happens by phone, video and the occasional visit — proximity has never been the thing that makes this work well.